• Free of charge for 1 child under 12 years old sharing parent's room without extra bed. 
• Compulsory American breakfast will be charge at THB 200.-child/ meal.

• The resort will charge 3% for Bank fees. In case of credit card payment.
• All above rate are included daily American breakfast for two persons. 
• Above rates are quoted per room per night .
• High Season and Peak Season will be provided set breakfast
• Low Season will be provided set breakfast
• Minimum 3 nights stay are required during period 23 Dec - 10 Jan 
• American breakfast costs THB 200.- per person per meal.

Arrival and Departure Policies:

• Check-in time is 12:00 am. (mid day) on the day of arrival.
• Check-out time is 11:00 am. on the day of departure.
• Check out late have charge 200 Baht./1 hour (500 Baht./1 hour Only Peak-Season during 16 Dec,-20 Jan, of every year)

Services:

• Our Staffs are wearing orange shirts and waiting at Ton Sai pier. They are holding sign board "Phi Phi Arboreal Resort" as hotel name. They will help to carry your baggage and free of charge.
• You may have to walk about 10 minutes from the pier to our resort. Step up the stairs to the resort.
• The resort location is on the hill and be able to see beautiful ocean view, very quiet environment for your relaxing time.

Deposit & Balance Policies: -

• The 10% of total balance will be charged by Hoteliers.Guru and The 90% of remaining balance will be charged by hotel. In order to cancel your reservation under cancellation policy. We reserve the right to deduct 10% administration fee from total deposit amount. The refundable amount can be returned to your credit card within 14 to 45 days from the cancellation date or depending on the bank\'s policy only.