• Children aged 0 - 1.99 years old are considered Infant 
• Children aged 2 - 4.99 years old are considered Young Children
• Children aged 5 - 11.99 years old are considered Children
• Children aged 12 years and above are considered Adult

ฺBooking Terms & Conditions

• Cancellation and prepayment policies vary depending on accommodation type and travel dates.
• Please enter your stay dates and review the conditions applicable to your selected option at the time of booking.

Rates & Check-in Policy

** Room Rates**

• Rates are quoted in Thai Baht per room per night, inclusive of service charge and tax.

** Check-in / Check-out**

• Check in time is from 14:00 hrs.
• Check out time is until 12.00 hrs (noon).
• Solo check-in is permitted only fo guests aged 18 years and above.

** Payment & Deposit**

• A refundable damage deposit of THB 3,000 is required upon check-in (credit card only).
• Accepted payment method: Visa , Mastercard , Cash , and Bank transfer.
• The name on the credit card used at check-in must match the primary name on the guestroom reservation.

Room Capacity & Bedding Policy

• Each room allows a maximum of 1 extra bed or 1 baby cot — not both.
• Baby cot is free of charge for children aged 0 - 1.99 years, available upon request and subject to availability.
• Only 1 child under 12 years is permitted to share an existing bed with adults per room.
• In case 2 adults and 2 children: compulsory extra bed for 1st child and 2nd child will share an existing bed.
• In case 3 adults and 1 child: compulsory extra bed for 3rd adult and child will share an existing bed.

Extra Person Policy

• Child aged 0 - 4.99 years sharing an existing bed: Free of charge.
• Child aged 5 - 11.99 years sharing an existing bed: THB 500 per room per night.
• Child aged 5 - 11.99 years requiring an extra bed: THB 1,000 per room per night.
• Adult aged 12 years and above: THB 2,000 per room per night (compulsory extra bed)

Complimentary Gala Dinner

• To celebrate Christmas's Eve and New Year’s Eve, the hotel offers a complimentary Gala Dinner on 24 December 2025 exclusively for guests with a confirmed room reservation made prior to arrival.
• Guests added at check-in are not eligible and may incur an additional charge to attend.

Seasonal Rates Policy

• Room rates may vary dependig on travel dates, especially during peak periods such as Christmas's Eve, New Year's Eve, Easter Festival, Chinese New Year, Songkran Festival.

Safety Measure & Hotel Facilities

• The property is equipped with carbon monoxide detectors, fire extinguishers, smoke detectors, CCTV security system, and a first aid kit.
• All hotel facilities, including the pool, have signage indicating opening hours and usage rules.
• Guests are kindly requested to follow these guidelines for their own safety and the comfort of others.
• Front desk services are available 24 hours.
• Wifi access is available and free of charge.

Guest Conduct & Restrictions

• Strong-smelling fruits such as durian, mango, and mangosteen, are not allowed on the premises.
• Bringing joiners into the hotel is subject to an additional charge of THB 1,500 per person per time.
• Pets are not allowed.
• Smoking is prohibited in all guest rooms.
• Weapons or sharp objects are not permitted in the hotel.
• Cooking is not allowed inside guest rooms.
• Illegal drugs or hazardous materials are strictly prohibited.
• The property features outdoor spaces such as balconies, patios, and terraces, which may not be suitable for young children. If you have concerns, please contact us prior to arrival to ensure a suitable room can be arranged.