• 0 – 3 year stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
• 4 – 9 year stay for free if using existing bedding.
• 0 - 3 year Breakfast is free of charge.
• 4 - 9 year Breakfast charges THB 200 per child per day
• Guests over 9 years old are considered as adults.
• Extra beds are dependent on the room you choose please check the individual room policy for more details.
• When booking more than 5 rooms, different policies and additional supplements may apply.

• Prepayment is required
• No Cancellation, no change, and no refund policy
• In case of no-show or early check out, the prepaid amount will not be refund

The followings must be presented upon check-in

• Confirmation Voucher
• A valid passport (or ID card for Thai Citizen) for all guests
• A valid credit card to guarantee the incidental expenses and any possible damages to the hotel property (or cash deposit if a valid credit card cannot be provided)
• Check in Time: 15:00
• Check Out Time: 12:00
• Please note that the hotel offers scheduled speed boat transfer from/to the resort at Chalong Pier (surcharge may apply).
• Guests are required to inform the property to reserve the Scheduled Speedboat Transfer in advance.
• Please be informed that there will be no electricity supply approximately 30 minutes daily, for mainternance purposes. the resort would like to apologise for any inconvenience cause. 
• Pet policy : Pet is not allowed
• Smoking policy: Smoking is not allowed in the hotel.